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Since Huthub,
Inc. is offering non-tangible irrevocable
services, so we do not issue refunds once an order is accomplished.
As a customer
you are responsible for understanding this
upon purchasing any product or services at our web site. However, we
realize
that exceptional circumstance can take place with regard to the
character of
the product or services we provide.
Therefore, we DO
honor requests for the refund on the following reasons:
- non-delivery
of the product or service: due to some mailing issues you do not
receive a delivery e-mail from us;
- download
issues: it may happen that you are having problems while downloading
the product or receiving a service;
- irreparable
defects or grave difficulties with the product or service: although all
the products and services are thoroughly tested before release,
unexpected errors may occur. This reason should be submitted to our
Support Team's approval;
- product
or services not-as-described: a request based on this reason is
satisfied on a case by case basis in agreement of both parties
concerned.
Contact us
Please, mind
that our Support Team is ready to provide you
with timely and efficient professional assistance. Be sure that we will
find
the best convenient solution for your query. Please, give us 12-24
hours for
our Support Team to get back to you on the problem.
Requests for
a refund are accepted at our Support Ticket Desk
(customer care department)
within the period of 1 week after the order is placed. You should
accompany
this request with detailed and grounded reasons why you apply for a
refund.
Please, make sure your request does not contradict our Terms of Service.
You may
request assistance by Submitting a Support Ticket at: www.huthub.com/contactus.
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